(413) 443-1313 (800) 443-1314

PRIVACY

We, our, and us, when used in this notice, mean Credit Union of The Berkshires.

This is our privacy notice for our members. When we use the words “you” and “your” we mean the following types of members:

All of our consumer members who have a continuing relationship with us, such as:

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control.

A nonaffiliated third party is a company that is not an affiliate of ours.

THE INFORMATION THAT WE COLLECT

We collect nonpublic personal information about you from the following sources:

THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

NONPUBLIC PERSONAL INFORMATION AND NONAFFILIATED THIRD PARTIES

We will not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted by law.

NONPUBLIC PERSONAL INFORMATION AND FORMER MEMBERS

We do not disclose nonpublic personal information about former members, except as permitted by law.

AUTHORIZED SHARING OUTSIDE MARKETING SERVICES

On occasion we may hire companies to perform telemarketing services on our behalf. While we will not provide the companies any specific account information we have collected we may confirm membership to the Credit Union of The Berkshires.

Federal law allows us to disclose the information listed above with the companies that perform marketing services on our behalf. You do not have the right to opt out of the disclosure of this information.

NONPUBLIC PERSONAL INFORMATION AND AFFILIATES – FUTURE CHANGES

In the future, we may disclose nonpublic personal information about you to an affiliate, specifically a Credit Union Service Organization formed by Credit Union of The Berkshires. Here are the kinds of nonpublic information we may disclose to our affiliate:

Transaction and experience information from our account records:

Information about your transactions and experience with us, such as:

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

744 Williams Street
Pittsfield, MA 01201
Phone 413.443.1313
Toll Free 800.443.1314

744 Williams Street
Pittsfield, MA 01201

Phone 413-443-1313
Toll Free 800-443-1314
Teller Phone 413-443-3300
Fax 413-442-1124

OFFICE HOURS

Monday - Friday
9:00AM - 4:30PM
Saturday
9:00AM - 12:00PM

DRIVE UP WINDOW

Monday - Friday
8:30AM - 5:00PM
Saturday
8:30AM - 12:00PM

OUR PARTNERS